Senior Internal Sales

As part of ongoing growth, and the retirement of several long serving members of our Sales team, we are excited to be recruiting for 2 Senior Internal Sales positions to join our Sales Team. 

We are an independent dynamic, steel solution provider with strong family ethos and values that makes us stand out from the crowd and enable us to be successful in a challenging marketplace whilst always striving to have a smile on our face.

As one of the UK’s largest steel stockholders, we are recognised as experts by our diverse customer base in a wide range of industries including Automotive, Mining, Off-Highway, Power Generation, Construction, Defence and Industrial engineering sectors.

The suitable candidate will achieve the targeted growth of revenue and profitability through the development of current and new customers, and for an allocated set of existing and potential customers, they will:

  • Create, develop and maintain relationship
  • Drive repeat trading 
  • Service focus
  • Drive the new business focus and contribute to the achievement of the sales budget.

The main tasks of the role will include:

  • Building key relationships to ensure loyalty, return business and sustained trading
  • Delivering a high level of customer service at all times ensuring our ‘Best in Class’ position
  • Evaluating customer enquiries via telephone
  • Producing quotations based on agreed commercial policies 
  • Following up quotations in pursuit of orders and gaining commercial feedback, and response accordingly
  • Seeking to maximise all enquires/opportunities and apply added value where possible, through product and service differentiation
  • Proactive customer telephone calls to allocated customer base to create opportunities and orders
  • Overcoming objection to the achievement of individual and shared KPI’s & sales targets
  • Growing profitability, control costs and maximise efficiency for the suite of allocated transactional accounts 
  • Actioning inbound traffic from new customer to identify and evaluate potential new business opportunities
  • Driving and undertaking project-based new business initiatives to identify and evaluate potential new strategic customers and/or new business opportunities. 
  • Growing the revenue for the suite of allocated transactional accounts 
  • Face to face customer visits may also be undertaken with use of a company pool car, or via Teams calls
  • Supporting the Management Team in marketing the Hillfoot brand, where and when appropriate.

Candidates must have the following experience:

  • Minimum 2 years experience of working in a customer centric environment with a focus on delivering high levels of customer service 
  • Experience of engaging with customers, either face-to-face or telephone
  • Experience of operating in target driven Sales environment
  • Experience working in a fast paced environment.

Required knowledge and skills include:

  • Clear and effective communication 
  • Organisation / time management
  • Attention to detail
  • Reliability
  • Discipline and self management
  • Results focused
  • PC Literate – Understanding Microsoft Excel, Outlook, Word.

If you feel you have the skills and expertise for this challenging role, then please forward your CV and covering letter by email to:

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