As we approach the end of a tough year for everyone, both personally and professionally, we wanted to say a huge thank you to our colleagues, customers and stakeholders.
Although it has been a difficult year, it has given us the opportunity to reflect, learn and gain valuable insights, which will only help to make our business stronger for the future. Change is inevitable and we are embracing this with both hands.
We are delighted to be ending 2020 strong and positive. Despite COVID-19, we have managed to retain all our staff, and continue working throughout to ensure our service levels haven’t suffered.
We have also implemented some key actions including:
As a team we are very much looking forward to a challenging yet rewarding 2021.
We wish you all a very Merry Christmas and Happy New Year, and we hope you all enjoy a well-deserved break!