As part of ongoing growth, and the retirement of several long serving members of our Sales team, we are excited to be recruiting for 2 Internal Sales position to join our Sales Team.
We are an independent dynamic, steel solution provider with strong family ethos and values that makes us stand out from the crowd and enable us to be successful in a challenging marketplace whilst always striving to have a smile on our face.
As one of the UK’s largest steel stockholders, we are recognised as experts by our diverse customer base in a wide range of industries including Automotive, Mining, Off-Highway, Power Generation, Construction, Defence and Industrial engineering sectors.
For a defined set of existing and potential new customer accounts, the suitable candidate will:
- Create, develop and maintain relationship
- Drive repeat trading
- Service focus
- Drive and contribute to the achievement of the sales team budget
The main tasks of the role will include:
- Building key relationships to ensure loyalty, return business and sustained trading
- Delivering a high level of customer service at all times ensuring our ‘Best in Class’ position
- Evaluating customer enquiries via telephone
- Producing quotations based on agreed commercial policies
- Following up quotations in pursuit of orders and gaining commercial feedback, and responding accordingly
- Aiming to develop trading customers and repeat business
- Proactive customer telephone calls to allocated customer base to create opportunities and orders.
- Ensuring maintenance of individual customer plans, development platforms and CRM files where necessary
- Overcoming objection to the achievement of individual and shared KPI’s & sales targets
- Growing profitability, control costs and maximise efficiency for the suite of allocated transactional accounts.
Candidates must have the following experience:
- Minimum 2 years experience of working in a customer centric environment with a focus on delivering high levels of customer service
- Experience of engaging with customers, either face-to-face or telephone
- Experience working in a fast paced environment.
Required knowledge and skills include:
- Clear and effective communication
- Organisation / time management
- Attention to detail
- Reliability
- Results focused
- Good understanding of Microsoft Excel and Word.
If you feel you have the skills and expertise for this challenging role, then please forward your CV and covering letter by email to: opportunities@hillfoot.com.
Information regarding how we handle your personal data, in accordance with GDPR, can be found in our ‘Recruitment Privacy Notice’, downloadable at the following address: https://www.hillfoot.com/why-hillfoot#careers